Privacy Policy

In this policy when we use the words ‘we’, ‘us’, or ‘our(s)’ we are referring to Island Marketing Ltd a company registered in England & Wales, company number 2252796, who are the data controllers. Our registered address is 167 Turners Hill, Cheshunt, Herts, EN8 9BH. Trading from Unit 2 Dana Trading Estate, Transfesa Road, Paddock Wood, Kent, TN12 6UT. We can be contacted by phone (01892 832069) or e-mail (spaces@islandmarketing.co.uk).

 

This policy sets out the rules we follow regarding how we use any personal information we collect and the rights you have relating to that use. If you have any questions or queries about this policy you can contact us using the info stated above.

This Privacy Policy is effective as of November 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Why we collect your personal information.

On the basis that it is necessary for the performance of a contract with you we use your information for the following purposes: 

  • To allow us to fulfil orders, deliver products and process payments and refunds

  • To keep you updated about your order(s)

  • To respond to queries and requests.

 

If you are unable to provide the information we need for these purposes then we will not be able to fulfil your order or respond to your queries or requests.

 

We collect and use your information for the following purposes:

  • To update our records and maintain your account with us.

  • So we can improve our products and the services we offer to you.

  • To prevent & detect fraud or abuse of our site.

  • To enable third parties, including social media companies, e-mail and internet service providers, to carry out any technical, logistical or other functions on our behalf.

  • To better understand your preferences so we can send information, offers and other online advertisements for products or promotions we believe will interest you.

 

 

The information we collect.

When you do any of the following:

  • Set up an account on our website

  • Place an order

  • Enter a competition, promotion or prize draw

  • Upload an image or comment on one of social media posts

  • Sign up for our newsletter

  • Fill out any forms on our website

  • Browse our website

  • Correspond with us in any way including by phone and e-mail.

 

Then, we may collect your personal information, including but not limited to:

  • Name

  • Date of birth

  • Address

  • E-mail address

  • Phone/Mobile Number

  • Password

  • Payment information

  • Technical information about how you access and use our website, including your IP address, browser type and operating system.

  • Any other information you make available to us.

 

 

How we use your information.

We use your information for the following:

  • To assess the effectiveness of our marketing activities.

  • To allow us to handle your orders, deliver products and process payments and refunds.

  • To keep you updated about your orders.

  • To maintain our records and your account with us.

  • So we can improve our website and service to you.

  • Identify the platforms/ devices / Operating Systems you use to access our website.

  • To prevent & detect fraud or abuse of our site.

  • To better understand your preferences so we can send information, offers and other online advertisements for products or promotions we believe will interest you.

  • To notify you of products or special offers that may be of interest to you.

  • To process an application when you have entered a competition or promotion. (Other applicable terms and conditions may apply to each competition or promotion and will be outlined at the time).

 

How you can opt out from receiving marketing & newsletters.

If you sign up to our newsletter, or ask us to send it to you, we may keep you informed by email about our products and promotions that we feel you may be interested in.

 

You have the right to ask us not to process your personal information for marketing purposes, or to change your mind at any time. You’re able to opt out by:

  • Choosing not to sign up for our newsletter and other marketing offers when you create an account.

  • Unsubscribing from our newsletters by following the ‘opt out’ link.

  • Emailing us at spaces@islandmarketing.co.uk*

 

*We’ll try our best to process your request as quickly as possible, please allow a few days for your preferences to be updated.

 

Your Data Privacy Rights

As well as the right to withdraw consent and the right to object use of your personal date for direct marketing purposes you have a number of other rights under the data protection legislation which are set out below.

 

Right of access:

You have the right to ask us to confirm if we are processing your personal data and to information about:

  • What data we are processing and why,

  • Where we got it from,

  • How long we keep it for,

  • Who we pass it to,

  • Whether we use automated-decision making, and if we do the logic behind, and consequences of, such decision making.

 

You are also entitled to a copy of the data we are processing about you.

 

Right to rectification:

If any information we have about you is inaccurate, out of date or incomplete you have the right to have it rectified.

 

Right to erasure:

You have the right to have your information deleted if it is no longer necessary for us to have it, if we were processing it on the basis of your consent which you have withdrawn, or if we have processed it unlawfully.

 

Right to restrict processing:

You are able to object us using your information for profiling or for direct marketing processes.

 

Right to data portability:

You have the right to a copy of your data in a commonly used machine-readable format and to ask us to pass this copy to another organisation.

 

Right to lodge a complaint:

If you are unhappy about the way we have handled your data and we have been unable to resolve your complaint you have the right to lodge a complaint with the data protection supervisory authority. In the UK this is the Information Commissioner’s Office (ICO) – www.ico.org.uk

 

 

Who we share your information with?

We may disclose your personal information to our service providers who operate elements of our service and process data on our behalf. These may include businesses who provide technology services such as hosting for our servers or email distribution, and business partners who provide delivery fulfilment, data analysis or other services. Where such disclosures are made, this will be under contractual arrangements with us and carried out in accordance with the requirements of relevant data protection laws.

 

We may also disclose your personal information to our subsidiaries and affiliated companies for data processing, service and administration purposes. These affiliated companies may include, for example, social media companies with who we may share information so that we can assess the effectiveness of our marketing campaigns and show or send you information, offers, surveys and online advertisements for products or promotions which we believe are most likely to interest you. In addition, we may disclose your personal information to any successors in title to our business or to a buyer in the event that we or any of our assets are acquired by a third party (as your information may be one of the transferring assets).

 

Your personal information and payment card details will be processed by

Wix.com Ltd, please refer to Wix.com Ltd.’s security info below:

 

The Wix Stores checkout process is secured by HTTPS / TLS encryption and it is safe for your customers to purchase from your Wix site. 

TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.

Additionally, Wix Stores only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1).

 

We may also disclose any of your personal information to any third party where we are under a duty to do so in order to comply with any legal obligation, or in order to enforce or protect any of our rights (or those of our customers), our property or the safety of our staff, partners or suppliers, or customers.

 

 

Cookies

By using our websites, you consent to cookies being used.

 

Cookies are small files that are downloaded onto your computer, mobile, or other device when you access certain websites. Cookies allow a website to recognise your device. They help your browser to navigate through the website by allowing you to sign in automatically and by remembering settings you selected during earlier visits (among other functions). Cookies don’t harm your computer or device.

Most web browsers automatically accept cookies. Unless you’ve adjusted your browser settings to refuse cookies, cookies will be sent when you access our websites.

You can learn more about cookies by visiting allaboutcookies.org.

 

How we use cookies:

  • For essential technical reasons – such as keeping track of your current shopping session and enabling you to pay for your items in checkout

  • To target advertising towards you based on what you like and view

  • To collect information about how visitors use our websites so we’re able to improve the way our sites work

 

If you have any questions or queries about any of the information stated within this policy please email  

spaces@islandmarketing.co.uk